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ManagedNOCby Avalon Web Services

Services

Two managed services. Three assessments. Focused add-ons.

Everything we sell is productized: bounded scope, written deliverables, and pricing agreed before work starts. Start with an assessment or go straight to a managed service — both paths end with better visibility.

Ongoing Service

Managed NOC

Continuous monitoring of your network, servers, cloud services, and uptime — operated by our engineers on a platform you host. Alert triage, escalation, dashboards, and a monthly infrastructure health review are all part of the base service.

Full Managed NOC details
  • Network, firewall, VPN, WAN, and wireless monitoring
  • Server, hypervisor, and critical-service health
  • Website uptime and SSL certificate monitoring
  • Alert triage, escalation, and monthly health reviews

Ongoing Service

Managed SOC

Security signal monitoring across identity, endpoint, email, cloud, and network — triaged by engineers into real incidents, coordinated through an agreed response playbook, and reported in language executives and auditors understand.

Full Managed SOC details
  • Identity and sign-in risk monitoring
  • Endpoint and email security alert review
  • SIEM / SOC-Lite on Microsoft Sentinel or Wazuh
  • Incident triage, coordination, and documentation

Fixed-Scope Assessment

Monitoring Readiness Assessment

A structured, fixed-scope review of your infrastructure, tooling, and operational gaps. We inventory what you run, identify what isn't being watched, and deliver a concrete monitoring design — sized hosts, coverage plan, and alert model. Yours to keep, whoever implements it.

  • Infrastructure and tooling inventory
  • Visibility gap analysis with risk context
  • Recommended monitoring architecture and coverage map
  • Fixed fee, fixed timeline, written findings

Fixed-Scope Assessment

Infrastructure Health Check

A point-in-time deep look at the health of your environment: capacity, single points of failure, expiring certificates, backup status, patch posture we can observe, and configuration risks. Ideal as a second opinion or a pre-engagement baseline.

  • Capacity and utilization review across servers and network
  • Single-point-of-failure and resilience findings
  • Certificate, licensing, and end-of-life exposure
  • Prioritized remediation list with effort estimates

Fixed-Scope Assessment

Security Monitoring Assessment

An honest evaluation of your detection capability: what security signals your environment generates today, who (if anyone) reviews them, where licensing limits visibility, and what a right-sized SOC capability would look like for your organization.

  • Security tooling and licensing inventory
  • Signal coverage map: identity, endpoint, email, network
  • Detection and response gap analysis
  • Right-sized SIEM/SOC recommendation with costs

Focused Monitoring

Microsoft 365 Security Monitoring

Focused monitoring of your Microsoft 365 tenant: risky sign-ins, Defender alerts, audit anomalies, Secure Score trends, and service health — valuable on its own for cloud-first organizations, and included within broader Managed SOC scopes.

  • Entra ID sign-in risk and identity protection signals
  • Defender for Office 365 phishing and malware alerts
  • Unified audit anomalies and admin activity review
  • Secure Score trend and monthly tenant posture report

Focused Monitoring

Network & Firewall Monitoring

Deep visibility into the layer everything depends on: firewalls, switches, wireless, VPN tunnels, WAN links, and ISP performance. Includes security-relevant firewall event visibility that pairs naturally with Managed SOC coverage.

  • Device availability, interface health, and error trending
  • VPN tunnel and WAN/ISP performance monitoring
  • Bandwidth and capacity trend reporting
  • Firewall security event visibility

Reporting Service

Compliance Support Reporting

Recurring, evidence-oriented reporting mapped to the monitoring and log-review controls found in HIPAA, SOC 2, CIS Controls, and cyber-insurance questionnaires. We supply the operational evidence; your compliance advisors and auditors make the determinations.

  • Monthly monitoring and log-review evidence packages
  • Incident records with timelines and dispositions
  • Control-mapped report formats for common frameworks
  • Clear language: supports readiness — does not certify compliance

How Engagements Start

Assessment first, commitment second.

Most customers begin with a readiness assessment. It de-risks the decision: you see exactly what would be monitored, how, and for how much — and you keep the findings either way.

Start with a monitoring readiness assessment.

A short, structured review of your infrastructure, tooling, and security signals — you walk away with findings and a plan, whether or not you engage us further.