Managed NOC + Managed SOC · Avalon Web Services
Know your infrastructure is healthy — before your users tell you it isn't.
We deploy a monitoring platform on infrastructure you own, then run it for you: network, servers, cloud, Microsoft 365, and security signals — watched, triaged, escalated, and reported every month.
- Networks, servers, cloud, M365, and security signals
- 1 platform
- Networks, servers, cloud, M365, and security signals
- Customer-hosted — you own every byte of data
- Your servers
- Customer-hosted — you own every byte of data
- Executive health and security reporting
- Monthly
- Executive health and security reporting
The Problem
Most outages and security incidents are discovered too late.
Small and mid-sized organizations run enterprise-grade infrastructure — firewalls, servers, cloud workloads, Microsoft 365 — without enterprise-grade visibility. The result is predictable.
Users find problems first
A server fills its disk overnight. A VPN tunnel drops. A certificate expires. Nobody knows until the help desk phone rings — and by then the damage to productivity and credibility is done.
Alert noise with no triage
Tools that do exist send hundreds of untuned emails to a shared inbox. Real problems drown in noise, so everyone learns to ignore the alerts — which is worse than having none.
Security signals nobody watches
Microsoft 365 flags a risky sign-in. The firewall logs a port scan. An endpoint raises a malware alert. These signals exist today — but no one is assigned to look, correlate, or act.
The Solution
Proactive NOC and SOC visibility, run as a service.
Two service lines, one platform, one accountable team. We build the monitoring stack on your infrastructure, tune it until alerts mean something, then operate it — so you get enterprise-style operations coverage without hiring an operations team.
Managed NOC
Infrastructure & operations visibility
- Network, firewall, switch, wireless, VPN, WAN, and ISP monitoring
- Server, hypervisor, and endpoint health — CPU, memory, disk, services
- Cloud and Microsoft 365 service visibility
- Website uptime and SSL certificate expiry monitoring
- Alert triage, escalation, and monthly infrastructure health reviews
Managed SOC
Security signal monitoring & triage
- Identity and sign-in risk visibility across Microsoft 365 and Entra ID
- Endpoint security signal review — Defender and EDR alerts
- SIEM / SOC-Lite options built on Microsoft Sentinel or Wazuh
- Firewall and network security event visibility
- Incident triage, response coordination, and compliance-supporting reporting
Runs on your infrastructure. You own the data.
Unlike SaaS monitoring tools, our platform deploys on servers you control — on-premises or in your cloud tenant. Metrics, logs, and security events never leave your environment. If we ever part ways, the platform and its history stay with you.
Core Services
Everything a monitoring practice needs — nothing you don't.
Managed NOC
Continuous infrastructure monitoring with human triage, escalation, and monthly health reviews.
Learn more →Managed SOC
Security alert monitoring across identity, endpoint, cloud, and network — triaged into real incidents.
Learn more →Monitoring Readiness Assessment
A structured review of your infrastructure and tooling that produces a concrete monitoring plan.
Learn more →Microsoft 365 Security Monitoring
Sign-in risk, Defender alerts, Secure Score, and audit activity from your M365 tenant — watched daily.
Learn more →Network & Firewall Monitoring
Firewalls, switches, wireless, VPN tunnels, WAN links, and ISP performance under one pane of glass.
Learn more →Compliance Support Reporting
Evidence-oriented reporting that supports HIPAA, SOC 2, CIS, and cyber-insurance requirements.
Learn more →How It Works
From zero visibility to operating rhythm in four steps.
- 01
Assess
We inventory your network, servers, cloud services, and security tooling, and agree on what matters: critical systems, alert priorities, and escalation contacts.
- 02
Deploy
We install and configure the monitoring platform on infrastructure you own — collectors, dashboards, and alert routing — with least-privilege, read-only access wherever possible.
- 03
Monitor & Triage
Alerts flow to our NOC/SOC workflow. We tune out noise, investigate real signals, and escalate to your team (or your IT provider) with context and recommended actions.
- 04
Report & Review
Every month you get an executive report: uptime, incidents, security posture, trends, and recommendations — reviewed together in a health review call.
Who It's For
Built for organizations that can't afford surprises.
If downtime costs you money, clients, or compliance standing — and you don't have a 24/7 operations team on payroll — this service was designed for you.
Healthcare & medical billing
Uptime for clinical and billing systems, plus security visibility that supports HIPAA safeguards.
Legal & professional services
Client-confidential data demands watched identities, endpoints, and email security signals.
Financial & accounting firms
Security monitoring and evidence reporting aligned with regulator and cyber-insurance expectations.
Schools & nonprofits
Enterprise-style visibility on constrained budgets, built on efficient open-source tooling.
Multi-site businesses
Every branch, tunnel, and WAN link on one dashboard — with per-site health reporting.
Manufacturing & warehouses
Production floors, scanners, and connectivity monitored so operations keep moving.
Trust & Security Posture
A monitoring partner should be the most careful vendor you have.
Customer-hosted by design
The monitoring stack runs on your servers, in your network or cloud tenant. Your metrics, logs, and security events stay under your control and your data-residency rules.
Least-privilege access
We request read-only, scoped access wherever the platform supports it. Administrative changes to your environment remain yours to make — we surface findings and recommend, you decide.
Compliance-supporting, honestly worded
Monitoring and reporting support controls found in HIPAA, SOC 2, CIS, and similar frameworks. We provide evidence and visibility — we don't sell certification, and we say so plainly.
Backed by Avalon Web Services
ManagedNOC.com is operated by Avalon Web Services LLC, a US-based Microsoft-focused consultancy and member of the Microsoft AI Cloud Partner Program, with senior engineers on every engagement.
Engagement Options
Productized packages. Fixed monthly scope. No surprise invoices.
Every package is a bounded scope quoted in writing before we start. Pricing depends on device count, sites, and security coverage — see what affects it on the pricing page.
Starter
Single-site businesses getting their first real monitoring
Custom quote · monthly
- Core network & server monitoring
- Uptime & SSL checks
- Email/chat alerting
- Monthly summary report
Business
Growing organizations that need NOC discipline
Custom quote · monthly
- Everything in Starter
- Microsoft 365 visibility
- Alert triage & escalation
- Monthly health review call
SecureOps
Compliance-minded firms adding SOC coverage
Custom quote · monthly
- Everything in Business
- Security signal monitoring
- SIEM / SOC-Lite option
- Compliance support reporting
Start with a monitoring readiness assessment.
A short, structured review of your infrastructure, tooling, and security signals — you walk away with findings and a plan, whether or not you engage us further.